Smart Kakoon

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Terms of Service

General Warranty

One year limited warranty on materials and workmanship  

Smart KaKoon, Inc. warrants the products defined below to the original owner of the defined products that said products are free of defects in the materials and workmanship, provided the product is purchased from Smart KaKoon, Inc or an authorized dealer. Limited warranty coverage for Smart KaKoon, Inc listed products herein is for one year on material & workmanship from the purchase date. This Limited Warranty is non-transferable and shall apply only to normal and ordinary use of the product, subject to all limitations described below. This warranty dated July 27th 2020 supersedes all previous warranties.

Claims under the Limited Warranty must be made to Smart KaKoon, Inc or an authorized dealer within one year of purchase. Proof of purchase is required.

This Limited Warranty does not apply to damage or failure due to accident, abuse, neglect, normal wear and tear, animal damage, improper assembly or maintenance, or installation of parts or accessories not originally intended or incompatible with the product as sold.

Products covered by the Limited Warranty are as follows: Infinity Tarp, Smart KaKoon, J-Link

First Year: Should the Product have a manufacturing defect and/or failure within the first year of purchase by customer from Smart KaKoon, Inc or its authorized dealer, the defect(s) will, at the option of Smart KaKoon, Inc, be replaced. Smart KaKoon, Inc shall not be responsible for incidental or consequential damage.

The user assumes the risk of any personal injury or damage or other losses under the following conditions:

1) If the product has not been properly installed (e.g. damage as a result of improper installation):

2) If the damage is from animal, plant (e.g. falling tree), or human contact (e.g. mishandling).

The Limited Warranty applies only to replacement of the products covered herein. The customer’s responsibility is to immediately call Smart KaKoon, Inc when a defect is found and inform Smart KaKoon, Inc of the problem and then to protect the products from further damage. Smart KaKoon, Inc will not be responsible for any damage that is caused by the customer’s neglect or inability to protect the purchased product from wind or other potentially damaging elements. Smart KaKoon, Inc will not be responsible for any damage by any of its products to any commodity, personal property, real estate, animal or person.

This warranty is limited solely for replacement. 

This is the only warranty authorized. No other warranties are expressed or implied. This Limited Warranty gives you specific legal rights and your rights may vary from state to state. Smart KaKoon, Inc does not authorize or permit anyone else, including its dealers, to make any other warranties, expressed or implied. 

A warranty claim must be filed immediately upon discovery of a problem. E-mail photos and description of the problem to info@smartkakoon.com. A Smart KaKoon, Inc representative will contact you, usually within 24 hours to follow-up and resolve the issue.